The AI-powered digital assistant is a smart tool that provides personalized assistance accessible from various devices. Available 24 hours a day, it saves time, increases productivity, and reduces human error. Thanks to machine learning, it adapts to each user’s needs for a smooth, personalized experience.
In line with this dynamic, Tanger Med has defined several areas of assistance and launched its “AI Digital Assistants”. Their scope of action covers a wide spectrum, ranging from information on passenger transit through the port to processing tender submissions via the procurement portal.
The major benefits include time savings, constant availability, a personalized experience, fewer errors, improved accessibility, and continuous evolution of the services offered.
